Your StrateGene Account
- Why does the StrateGene.me password that I am creating not work?
- I entered my birthday date wrong when I activated my kit. How can I fix it?
- How do I activate my StrateGene Genetic Test Kit?
- How do I share my raw data or results with my health professional or loved one?
- How do I create a StrateGene.me account?
- I sent in multiple saliva samples for me and my family. I never recorded which tube ID was associated with which person. What do I do?
- I never activated my account but I already sent in my DNA sample to the lab. What do I do?
- How do I download my StrateGene.me genetic report?
- Do the raw data and StrateGene report upload to StrateGene.me at the same time?
- Can I check the status of my test results?
- Will my StrateGene Report be saved in my StrateGene.Me account?
- What do I do if I lost or forgot my StrateGene.me password?
- What do I do if I lost or forgot my StrateGene.me username?
- Where is my Tube ID located?
- How do I make a new profile on StrateGene.me for an additional kit?
- How do I find my report? I got an email saying that my results are ready.
- How do I search my raw data for a specific RSID?
- How do I download my raw data?
- How do I delete my StrateGene.me account?
- What is the purpose of a StrateGene.me profile?