Educational Tools
StrateGene, Pathway Planners, Courses
StrateGene DNA Test Kit
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About StrateGene
- Can I use my raw data from AncestryDNA or 23andMe through the new StrateGene Report?
- How many total SNPS and genes are evaluated with StrateGene?
- What are the major differences between the old StrateGene Genetic Analysis Tool Report (using 23 and Me or Ancestry) and the new StrateGene Genetic DNA test?
- Who is StrateGene NOT for?
- Who is StrateGene ideal for?
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Understanding Your Report
- I did not receive COMT speed information due to technical difficulties or no call for one or more of the 4 SNPs. Is there anyway to figure out which speed I fall into?
- Which products support each StrateGene Pathway?
- Which pathways does each Seeking Health product support?
- My report is showing a COMT haplotype, however the "Advanced Tables" are missing my COMT SNPs. Where are they?
- What is the difference between the ambiguous (yin yang symbol), question mark, and "complicated" indications on my StrateGene Report?
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Privacy and Security
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Spitting and Shipping
- After I collect my saliva sample, how long do I have before I need to ship the sample to the lab?
- How do I get the BEST possible saliva DNA sample?
- What is the process to submit my saliva test and get my results?
- What is the turn-around time to get results?
- Is StrateGene refundable?
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Your StrateGene.Me Portal
- I sent in multiple saliva samples for me and my family. I never recorded which tube ID was associated with which person. What do I do?
- How do I activate my StrateGene Genetic Test Kit?
- How do I delete my StrateGene.me account?
- How do I download my StrateGene.me genetic report?
- Do the raw data and StrateGene report upload to StrateGene.me at the same time?
Pathway Planner Poster
- Where do I start with understanding the Pathway Planner Poster?
- How is this Pathway Planner Poster intended to be used?
- Why is the Pathway Planner Poster called the "StrateGene Version"?
- What is the difference between the Pathway Planner Poster and StrateGene?
- What is the difference between the previous versions of Pathway Planner Poster, and this StrateGene Version?
- Do I need to purchase the Pathway Planner Poster to understand my StrateGene report?
Educational Courses
Pathway Planner Download
- Where do I start with understanding the Pathway Planner download?
- How is this Pathway Planner Download intended to be used?
- Why is this Pathway Planner download called the "StrateGene Version"?
- What is the difference between the Pathway Planner download and StrateGene?
- What is the difference between this Pathway Planner StrateGene Version download and the old Pathway Planner download?
- Do I need to purchase the Pathway Planner download to understand my StrateGene report?