Is StrateGene refundable? Education Team January 14, 2021 00:18 Updated Follow StrateGene DNA Kit is not refundable. Please contact our Optimal Support Team at 800-547-9812 or email@example.com with any questions. Related articles Why can supplementing with methylfolate cause anxiety, restlessness, insomnia, and other related symptoms? Comments 0 comments Article is closed for comments.